Departments: professional and diverse

This department focuses on strategies. The market research, business development, pricing and contract management teams collaborate to improve the position of our company on the German pharmaceutical market and make it even more successful, focusing on figures, facts and data, the latest trends and co-operations for new medicinal products.

We continue to oversee medicinal products even once they’re on the market. This involves closely monitoring scientific, social and health-policy developments and trends in order to constantly improve the benefits of the products and keep the relevant patient information leaflets (PILs) up to date. In this department, we also closely examine the causes of and diagnosis and treatment options for diseases.

In the Human Resources department, we recruit new employees. We also provide staff with fair advice on issues such as employee benefits, labour law, the legal protection of working mothers and parental leave and leave to care for family members. Our colleagues at Menarini GmbH complement the services we provide with services relating to training, payroll and HR marketing activities.

In cooperation with all departments, our Quality Assurance Department checks and optimises the operational processes to ensure the company-wide quality management system, the regulatory documents and the manufactured products meet international standards and are always up to date. Our colleagues therefore collaborate closely with many departments, other group sites, as well as with business partners and authorities in Germany and worldwide.

Staff in the Quality Control department perform the quality tests dictated by national and international pharmacopoeias and our quality management system. This is how they check, for example, the quality of raw materials, intermediate products, packaging materials and finished medicinal products and develop new analytical methods for drug testing and proving the necessary stability of the medicinal products manufactured.

Efficiency is a top priority for us. To ensure efficient sales, the targeted management of the field sales force is a key success factor. In addition to continuously analysing sales activities, the Sales Controlling department maintains the CRM software and optimally supports our field sales force in its daily work.

The Sales Operations department co-ordinates the work between our field sales force and office-based sales staff. It also ensures the availability of work materials and organises training events.

Our trainers conduct our three-month intensive basic training for our new field sales force staff. In addition to knowledge about our products and medical indications, the course also provides intensive communication and sales training. Our highly experienced trainers additionally ensure that our field sales force staff’s knowledge is always up to date and that they are able to carry out their work competently. They regularly refresh medical expertise and communication skills, as well as product know-how, in the form of regional training sessions – individually and in line with specific requirements.

New medicinal products need to be licensed and those already licensed constantly adapted to the latest standards. In close collaboration across the departments, this department compiles the relevant necessary dossiers and submits these to the licensing authorities. What is vital here is scientific and legal expertise. This department also creates and updates product information texts (i.e. Summaries of Product Characteristics [SPCs] and patient information leaflets [PILs], patient information on packaging and labels). These texts need to meet the relevant statutory regulations and be clear and informative for specialists and laymen alike.

Logistics involves more than transporting goods from one location to another efficiently, professionally and on time. Our professionals in this department also ensure that our raw materials, packaging and products are stored correctly and co-ordinate our co-operation with partners, wholesalers, pharmacies and clinics – in Germany and abroad.

Our process professionals ensure that our company’s workflows and communication channels function as smoothly as possible. They analyse where there is need for change and help departments optimise their processes. They also look into where the use of the correct technology could further facilitate all of our work.

In the Human Resources department, we recruit new employees. We also provide staff with fair advice on issues such as employee benefits, labour law, the legal protection of working mothers and parental leave and leave to care for family members. We provide a multitude of services relating to training, payroll and HR marketing activities.

The in-house lawyers in our Legal Affairs department deal with almost all legal issues that regularly crop up in our companies. The legal areas covered range from general contract law and economic, trade and corporate law to general and specific administrative law; pharmaceutical, medical device and social law; competition, patent, trademark, copyright and data protection law; issues relating to construction and environmental law, or transport law with regard to export control; and much more.

Our Risk Management department is responsible for the timely identification of operational risks and opportunities, analysing these and elaborating solution proposals to minimise risks. This enables us to remain competitive and financially strong. This department is also responsible for ensuring we have adequate professional insurance cover.

The Supply Chain Management department procures all the raw materials, packaging and intermediate products necessary for the production of medicinal products. To this end, it selects suitable suppliers and systematically strengthens the relationship with them. Our specialists co-ordinate with Sales and Production to optimally define production volumes, to ensure all our country subsidiaries are properly supplied with medicinal products at all times. In addition, the Supply Chain Management department is also responsible for designing and implementing suitable supply chains for new productions.

Skilled workers, technicians and engineers work in the Central Technology department to keep our pharmaceutical devices, machines, systems and technical equipment maintained. They plan technical investments, secure the supply of energy and water to the company and make sure that the use of all utilities is efficient and environmentally friendly.